HELP DURING THE GOVERNMENT SHUTDOWN
We know a lot of people are having a tough time right now, and we’re here to help. If you’re a member impacted by the federal government shutdown and/or the SNAP pause, please reach out to us so we can talk about your options.
Be Careful With Texts, Calls, & Emails
Fraudsters may try to take advantage of the stressful situation, and they can make their calls, text messages, and emails look like they’re coming from us or other financial institutions. If you’re contacted and not expecting it, never give out sensitive information.
Ways We Can Help
Skipping or Modifying Loan Payments*
Your loan might qualify for Skip-A-Payment, which you can request from online banking or the mobile app. After logging in, you’ll find it in the More menu. Or contact us to talk about modifying your payments.
Log in to digital banking Learn more about Skip-A-Payment
Budgeting
We’ll look for ways you might be able to reduce payments and/or prioritize spending.
And More Solutions
There are even more options that we can talk through. If you need help, please just let us know.
* Skip-a-Payment requests are subject to approval. Membership must be in good standing. By skipping the payment on a one-time basis, you are extending the term of the loan by one month and will increase the total finance charges of your loan.
Hunger Relief
How to Get Help
If you’re experiencing food insecurity, you can find your local food bank on Second Harvest Heartland’s website. You can also call or text them at (866) 844-3663 Mon – Fri, 8am – 4:30pm for help in English, Hmong, Somali, Spanish, and other languages.
How You Can Help Others
Affinity Plus members can use 1,250 MyPlus Rewards™ points for a $10 charitable donation to Second Harvest Heartland. Your donation will be automatically routed to the Feeding America food bank that serves your community. Just log in to online banking or the mobile app to check and redeem your points.