Digital wallets, biometrics (fingerprint or face), device requirements, and more
Add Card to a Digital Wallet
Your Affinity Plus credit and debit cards can be added to your favorite digital wallet:
And more! Digital payments are easy and secure, and you don’t need your card with you.
Biometric (Fingerprint) Login
Our mobile banking app uses biometric login that works with Android Fingerprint and iOS Touch ID or Face ID, depending upon what your mobile device supports.
To use biometric login (Touch Login):
Set up biometric login on your mobile device. Fingerprint and face ID are set up though the Settings app on the device. The setup may be different depending upon your phone brand or model, so we recommend you review instructions
with your device’s manufacturer if you have questions.
Log in to the Affinity Plus mobile banking app.
Accept the biometric prompt.
Once you've successfully logged in with your credentials, you'll be prompted to enable biometric login.
You can disable/enable Touch Login at any time from the More screen of the mobile app.
Features (What can I do?)
Explore features in our digital banking experiences:
You can add your Affinity Plus account(s) to Mint from mint.com or from the Mint app. Refer to these instructions for adding a new account in Mint.
Import Accounts to Quicken & Quickbooks
For Quicken and QuickBooks, our online banking supports the Express Web Connect and Web Connect methods. Direct Connect is not available.
Express Web Connect Express Web Connect allows Quicken and QuickBooks Online to automatically get transactions from Affinity Plus online banking.
Connecting your accounts: When prompted to select your financial institution's name, select "Affinity Plus FCU – New". You'll enter your online banking credentials (username and password) to connect your accounts.
Web Connect Web Connect allows you manually import a download file into Quicken or QuickBooks.
Generating the Quicken or QuickBooks download file:
Go to the Tools & Alerts menu. Select the Download Transactions option.
Select your download parameters:
Select the account you want to download transactions for.
Enter the start and end date you want transactions for.
Select the Download option at for either Quicken (.qfx) or QuickBooks (.qbx).
You can change your password at any time through Profile settings.
Mobile banking app: From the More screen, select Profile Details then Password.
Online banking: Select Profile in the top menu, then select Password in the left-hand menu.
You can change your username at any time through Profile settings.
Mobile banking app: From the More screen, select Profile Details then Username.
Online banking: Select Profile in the top menu, then select Username in the left-hand menu.
If you’ve forgotten your password, you’ll need to reset it.
Mobile banking app: On the login screen, select the Forgot? link next to the Password field.
Online banking website:Forgot Password. This is also accessed from the login page, select the Forgot Password link below the Log In button.
Please contact us if you’ve forgotten your digital banking username.
If you’re locked out of your account, you can use the Forgot Password functionality to reset your access.
Contact us as soon as possible if you suspect there’s been unauthorized access to your account.
Repeated Account Lockouts
Keep getting locked out of your account, even after changing your password? If you have the same username with another online service, it’s time to change your Affinity Plus username.
The same username in multiple places can lead to “credential stuffing.” That’s when hackers use previously stolen login credentials from one website or app, and then “stuff” them into other websites or apps until they
We’ve seen a pattern of these attacks, where members can't get in with their correct password, because the hacker maxed out their login attempts with their username. It's not a bug – these are cyberattacks with your stolen credentials.
After we unlock your profile and change your password, you’ll also need to change your username to something that’s:
Unique to your Affinity Plus login – NOT used in any of your email addresses, or logins for other websites or apps.
Longer and more complex (we recommend including at least 1 hard-to-guess number).
Hard to guess.
You’ll need to change your username, otherwise this will keep happening. Because you were locked out by someone else, it’s proof that they have your current username.