Should you need to use your GAP protection, we’ll be sure to make your claim process* seamless, so you can focus on getting back on the road.
Report Your Claim
Report your claim to your primary insurance company or agent.
Verify the damages to your vehicle have been determined to be a total loss, or your vehicle has been stolen and not recovered.
Determine the total amount your insurance claim will provide.
Report to Affinity Plus
If your insurance claim funds don’t cover your full loan balance, report the claim to Affinity Plus.
Affinity Plus will help you gather the needed documentation so your loan balance can be paid in full** and you can start focusing on your safety and your next vehicle.
PROTECT YOUR POSITIVE EQUITY
If you make a big down payment or get a lot for your trade-in, you’ll build positive equity. And you can protect that with Depreciation Protection Waiver (DPW) coverage.