Add Cards to a Digital Wallet

Your Affinity Plus credit and debit cards can be added to your favorite digital wallet:

• Apply Pay®
• GooglePay™
• Samsung Pay®

And more! Digital payments are easy and secure, and you don’t need your card with you. Plus, it’s super simple to set up through the mobile banking app.

On a mobile device: From the Accounts screen, select the account with the card. Scroll down to Card Services and select Manage My Card. Then, tap the Add to Wallet icon.

Biometric (Fingerprint) Login

You can set up fingerprint login and Face ID on the login screen of the mobile banking app.

1. Open the app and enter your Username & Password.
2. Toggle on "Enable Face ID Authentication" or "Enable Fingerprint Authentication"
3. Select "Log In".
4. Accept the biometric prompt.

Once you've logged in, you'll see a successful enrollment message. You can disable/enable biometrics from the login screen or within your app settings.

Business Account Permissions

Who Registers for Digital Banking

Business Owners and any other Authorized Signers will each register for digital banking, and create their own separate logins. Everyone who registers will need the Business Member Number and Tax ID number.

Specific & Limited Permissions for Other Staff

Owners and Authorized Signers will be able to invite other staff members as sub-users, and assign them specific permissions, like: 

• View Statements and Accounts
• Mobile Check Deposit
• View External Accounts
• Limited days and times of access
• And more
• ACH, Bill Pay, and Wire Transfer permissions won’t be available (at least in the near future).

   

How to Assign Permissions

Once registered in digital banking, the Owner and Authorized Signers can invite sub-users.

Owner/Authorized Signer steps:

1. Go to Manage Users
2. On the Roles screen, create a role with the access of your choice
3. On the Sub-users screen, click "Authorize a new sub-user"
4. Enter their info, and assign them a Username (which you'll need to give them later)
5. Pick where their temporary password should go – to their phone as a text, or to their email
6. Assign a role that's been created on the Roles screen
7. Note any hours or day-of-week access restrictions
8. The system texts or emails them their temporary password
9. You’ll need to tell the employee what their Username is

Sub-user steps:

1. Get your Username from the Owner or Authorized Signer who set up your access
2. Log in to digital banking with your Username and temporary password that was texted or emailed to you
3. Complete MFA (multifactor authentication)
4. Accept the Digital Banking User Agreement
5. Create a new Password

How to Change Permissions

Business Owners and Authorized Signers can make changes anytime from the Manage Users tab.

Features (What can I do?)

Explore features in our digital banking experiences:

• Digital Banking overview

Get (Download) Mobile Banking App

Our mobile banking app is available for both iOS and Android devices.

• Google Play Store download
• Apple App Store download

Import Accounts to Mint

You can add your Affinity Plus account(s) to Mint from mint.com or from the Mint app. Refer to these instructions for adding a new account in Mint.

Import Accounts to Quicken & Quickbooks

For Quicken and QuickBooks, our online banking supports the Express Web Connect and Web Connect methods. Direct Connect isn’t currently available.

Express Web Connect
Express Web Connect allows Quicken and QuickBooks Online to automatically get transactions from Affinity Plus online banking.

Connecting your accounts:
When prompted to select your financial institution's name, select "Affinity Plus FCU". You'll enter your online banking credentials (username and password) to connect your accounts.

Affinity Plus Intuit BID#: 16930

Web Connect
Web Connect allows you manually import a download file into Quicken or QuickBooks.

Generating the Quicken or QuickBooks download file:

• Select “Export” from desired account or navigate to “Account Reports” in the menu to create a custom report.
• Select your download parameters: Select the account you want to download transactions for. Enter the start and end date you want transactions for.
• Select the Download option for either Quicken (.qfx), QuickBooks (.qbx), Comma Separated (.csv), or Open Financial Exchange (.ofx).

Login Trouble

Change Username or Password

You can change your Username or Password at any time in digital banking.

• On a mobile device: Tap on the More Links menu, then tap your profile image (top left).
• On a laptop: Click on your profile image (top right), select Profile, then select Security.

Forgot Username or Password

If you forgot your Username or Password, you can reset it yourself through the login screen.

Locked Out of Account

Repeated Account Lockouts

Keep getting locked out of your account, even after changing your password? If you have the same username with another online service or mobile app, it’s time to change your Affinity Plus username.

The same username in multiple places can lead to “credential stuffing.” That’s when hackers use previously stolen login credentials from one website or app, and then “stuff” them into other websites or apps until they find matches.

We’ve seen a pattern of these attacks, where members can't get in with their correct password, because the hacker maxed out their login attempts with their username. It's not a bug – these are cyberattacks with your stolen credentials.

After we unlock your profile and change your password, you’ll also need to change your username to something that’s:

• Unique to your Affinity Plus login – NOT used in any of your email addresses, or logins for other websites or apps.
• Longer and more complex (we recommend including at least 1 hard-to-guess number).
• Hard to guess.

You’ll need to change your username, otherwise this will keep happening. Because you were locked out by someone else, it’s proof that they have your current username.

Visit our Information Security page to learn more about keeping your information protected online.

Paperless (Digital) Statements

Unless you change your delivery preference to paper, you can view these in digital banking:

• Up to 48 months’ worth of account statements, notices, and tax forms
• Up to 24 months’ worth of credit card statements

Just log in to online banking or the mobile banking app, and look for Statements & Notices in the menu.

And if you’d prefer paper statements, go to Statements & Notices > Digital Preferences and un-check the ones you want mailed.

Register for Digital Banking

Through the registration process, you’ll set up your digital banking credentials (Username and Password) that you’ll use to log in with.

Foreign Students & International Members

Personal Accounts

You can register for digital banking from either the online banking website, or from the mobile banking app.

• On a mobile device: Download it on the App Store or Google Play and select the Register link from the login screen.
• On a laptop: You can register for digital banking here. You can also access this link through the login page, from the Please Register link.

Member Number

To register for digital banking, you’ll need your Member Number. Don’t know it?

• If you applied online for a new membership, you can get your Member Number with the limited-time link we emailed you.
• Or contact us, and we'll look up your Member Number for you.

Send Money with Digital Wallets

Add your Affinity Plus Visa® credit or debit card to your favorite digital wallet, and you can use the send money feature these services offer.

System Requirements

Review our Digital Banking System Requirements to see which mobile operating systems and browsers we support for our mobile banking app and online banking.