Vice President of Remote Services
Jenny Neubeck is the Vice President of Remote Services at Affinity Plus. She currently leads all aspects of our multi-channel Contact Center and Remote Services, including online lending and digital new memberships. Jenny joined Affinity Plus in 2012 and has developed a keen understanding of data and trends during her career. Her focus has been on technology that will enhance the member experience when communicating and interacting with Affinity Plus through our remote channels, including phone, chat, video, and SMS. In support of those efforts, she holds a certification in Call Center Management. Jenny also serves on the Executive Committee and is the Treasurer for the NTC Foundation Board.