If the error message is saying that your member number or password is incorrect or that your account is locked out, please contact us and we can reset the password.
Please check to make sure we are not currently completing scheduled maintenance if you are unable to access the website. The Access Plus online banking Web Site will be unavailable every Monday from approximately 6:00 - 6:30 AM and the second Saturday of each even month (February, April, June, August, October, December) from 11 p.m. to 5 a.m. for system maintenance and updates. If you are unable to log on during those times, please wait 20 minutes and try again. If the system is down during other times, there will be a message posted on the home page and the log in page https://hb.affinityplus.org.
For other error messages and causes, here are several browser settings that may need to be changed.