ST. PAUL, Minn. (Aug. 4, 2017) – Affinity Plus Federal Credit Union will combine its banking services at its Baxter, Minn., branch beginning Sept. 5.
The move will bring together all staff and resources at 15524 Edgewood Dr. in Baxter. The credit union opened the branch in May 2016 just off Highway 371, in part because that part of the Brainerd Lakes area is growing and expanding economically.
As it takes this step, the credit union will close its Brainerd branch at 406 W. Washington St. The changes come, leaders said, as Affinity Plus works to continue to provide the best-possible member experience in a modern, safe location.
KEY UPCOMING DATES
The Brainerd branch will close at the end of the business day Friday, Sept. 1. That location’s ATM will remain in place and operational through Labor Day – Monday, Sept. 4. All operations then will shift to the Baxter branch Tuesday, Sept. 5.
NOW AND FOR THE FUTURE
Because of its recent construction, the Baxter branch has numerous features to help members with their banking needs, according to Heather Backstrom, branch manager.
The branch is larger and more comfortable and accommodating for all members. The space was designed with additional private meeting spaces for one-on-one conversations with staff. And for those members who don’t need to enter the building, the branch features a double drive-thru and 24-hour drive-up ATM for speed and convenience
“This will be our Brainerd Lakes area branch for many years to come,” Backstrom said. “And we really think members are going to enjoy having our staff all together in one location.”
‘WELCOME WEEK’ – OPENING A NEW CHAPTER
Wendy Peterson, Affinity Plus director, said credit union leaders have spent a lot of time evaluating what the Brainerd branch closure might mean to members.
“It’s challenging to close a branch that has served community members for years, and we truly understand that” Peterson said. “The important thing we’re doing is really listening to and talking one on one with as many members as we can, especially those who’ve steadily used the Brainerd branch.”
The staff are planning a “Welcome Week” Sept. 5-8 during the first week of operation when all staff are together, Backstrom added. “We’re excited to welcome all our Brainerd Lakes area members to their new financial home.”
Members who have additional questions or comments about the upcoming changes are encouraged to contact Backstrom at (651) 312-9922 or email@example.com, or Peterson at (651) 312-9920 or firstname.lastname@example.org.