With any touch-tone phone and a personal identification number (PIN), you can check balances, transfer funds, reconcile accounts, and more. (651) 224-3999 or (800) 444-7228. This is a guide of the menu options so you can be prepared before you call.
| 1 Check current rates |
1 Savings & Checking Rates
2 Loan Rates
3 Certificate Rates
* Cancel |
| 2 Enter STAR bank-by-phone |
enter your member number followed by the # sign.
enter your PIN number followed by the # sign. |
| 1 Information on Affinity Plus Accounts |
1 Specific Account Information |
1 List of Account Types |
| * exit |
| 2 Account Balances |
1 All Account Balances |
| 2 Savings and Checking Balances |
| 3 Certificate Balances |
| 4 Loan Balances |
| * exit |
| 3 Loan Information |
1 Loan Information |
| 2 Loan Payoff Information |
| 3 Check Current Rates |
| 4 Estimate a Loan |
| 5 Apply for a Loan By Phone |
| * exit |
| 4 Cleared Checks, Deposits and Withdrawals |
1 Cleared Checks |
| 2 Deposits Made |
| 3 Withdrawals Made |
| 4 All Transaction History |
| * exit |
| 5 Interest, Dividend and Tax Information |
1 Interest and Dividends for This Year on an Account |
| 2 Date and Amount of Last Dividend Paid |
| 3 Interest and Dividends for Last Year on an Account |
| 4 Interest, Dividends and Tax Withholding for This Year |
| 5 Interest, Dividends and Tax Withholding for Last Year |
| * exit |
| 6 Payroll Information |
1 Distribution Information on This Deposit |
| * exit |
| * exit |
| 2 Transfer Funds Between Accounts |
1 Transfer to Another Account in Own Member Number |
| 2 Transfer to Another Member Number |
| * exit |
| 3 Request Check for Self |
| 1 List of Accounts |
| * exit |
| 4 Apply for a Loan by Phone |
| answer questions |
| 5 Other Services |
| 1 Change Password |
| 2 Stop Payment on One or More Checks |
| 3 Request Copies |
| 4 Report Lost or Stolen Credit Cards |
| 5 Report Lost or Stolen ATM Cards |
| 6 Order New Checks |
| * exit |
| 6 Enter a Different Member Number |
| enter different member number |
| * end call |
Press the * button at any time during your call to move up one level in the menus.